Refund & Return Policy

1. Eligibility for Returns

We accept returns within 21 days of delivery. To qualify, items must be unused, in their original packaging, and accompanied by proof of purchase. Products that show signs of wear, damage, or improper use are not eligible for return.

2. Non‑Returnable Items

Certain products cannot be returned for safety and quality reasons. These include electrical tools once unsealed or installed, custom‑ordered items, and clearance or final‑sale products. Please review product details carefully before purchase.

3. Wrong or Damaged Items

If you receive the wrong item or your order arrives damaged, notify us within 48 hours of delivery. Provide photos or videos for verification, and we will arrange a replacement or exchange at no additional cost.

4. Return Shipping Costs

If the return is due to our error (wrong item shipped or defective product), we cover the return shipping. If the return is due to customer reasons (wrong item ordered, change of mind), the customer is responsible for return shipping fees.

5. Refund Processing

Once your return is received and inspected, approved refunds will be issued within 5–7 business days to your original payment method. Shipping fees are non‑refundable. Orders may only be cancelled before shipment; once shipped, the return process must be followed.